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Cookies Policy
This Cookies Policy explains how Slotsgem Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.
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What cookies are
Cookies are small text files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies can make a website easier to use by helping pages load correctly, remembering selected preferences and supporting secure access to account areas.
Page contents
We may also use technologies that perform a similar function to cookies. These can include pixels, tags, web storage, software development kits and device or browser information. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different distinction is necessary.
Cookies may be set by Slotsgem Casino or by another service provider acting on a website-related purpose. Some cookies last only while your browser is open. These are known as session cookies. Others remain on your device for a longer period or until you delete them. These are known as persistent cookies. The length of time a cookie remains active depends on its purpose and the settings applied to it.
How cookies support the website
Cookies do not normally contain information that directly identifies you by name. However, information connected with a cookie may be combined with other information that we hold about your use of the website. We handle information collected through cookies in accordance with our Privacy Policy and applicable privacy requirements.
Types of cookies we may use
The cookies used on a website can vary depending on the services, features and pages you access. The following categories describe the main purposes for which cookies may be used. A particular cookie may support more than one purpose, and not every category will be used in every visit.
- Strictly necessary cookies: These support core website functions, security measures, account access, session management and other features that are required for the website to operate. If these cookies are disabled, some parts of the website may not work properly.
- Functionality cookies: These remember choices or settings, such as language, region, display preferences or other selections made during a visit. They can help provide a more consistent and convenient experience.
- Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited, whether links or features work as expected, and where improvements may be useful. The information is generally used in an aggregated or statistical form.
- Security and fraud-prevention technologies: These may help identify unusual activity, protect accounts, prevent misuse and support the integrity of transactions or other website functions. They may examine information about a device, browser, session or interaction with the website.
- Advertising or marketing cookies: Where used, these may help measure campaigns, limit repeated advertising, understand the effectiveness of promotions or display content that is more relevant to a visitor. These cookies may be placed by us or by selected third-party providers.
- Preference and consent cookies: These remember choices made about cookie settings so that the website can apply those choices during later visits. They may also record whether a cookie notice has been viewed.
Some website functions may rely on third-party content or services. Those providers may use their own cookies or similar technologies under their own privacy information. We do not control every cookie placed by a third party, so you should review the relevant provider's information where appropriate.
Why cookies are used
Slotsgem Casino may use cookies for a range of operational and service-related purposes. These purposes can include keeping pages and website features functioning, maintaining a secure session, supporting account sign-in, remembering selections, protecting the website from suspicious activity, understanding general website performance and improving the way information is presented.
Cookies may also help us identify technical problems. For example, information about browser type, device type, page response, error messages or general navigation patterns can help us investigate faults and make the website more reliable. We may use aggregated information to assess which features are useful and where the website could be made clearer or easier to use.
Where advertising or marketing technologies are used, they may help us understand whether a campaign has reached its intended audience or whether a visitor has already seen particular content. These technologies are not intended to remove your ability to make choices about marketing. Your available options may depend on the device, browser, service or consent tools involved.
Information that may be associated with cookies
Depending on the cookie and the way you use the website, associated information may include an online identifier, browser details, device type, operating system, approximate location based on technical information, pages viewed, links selected, visit times, referral information and general interaction data. Information collected for security or account purposes may also be connected with a website session.
We use this information only for legitimate website, business, security, service, compliance or communication purposes. We do not use cookies to change the terms of any account, promotion or service. Any account, gaming, payment or promotional activity remains subject to the applicable terms and conditions.
Your cookie choices and controls
You can control cookies in several ways. If the website provides a cookie banner, preference centre or settings tool, you may use it to review and select available categories. Your choices may be stored in a preference cookie so that the website can remember them. Strictly necessary cookies may continue to operate because disabling them could affect essential website functions.
Browser and device settings
Most browsers allow you to view, block, delete or restrict cookies through their privacy or security settings. The process differs between browsers and devices. You may also be able to set your browser to warn you when a cookie is being stored. Guidance is usually available through the help or support section of your browser or device provider.
If you use more than one browser or device, you may need to apply your choices separately on each one. Deleting cookies may remove saved preferences and may require you to sign in again or repeat certain selections. Blocking all cookies may prevent some pages, account functions, security features or interactive services from operating correctly.
Third-party controls
Some third-party services may provide their own tools for controlling analytics, advertising or other technologies. These tools operate under the relevant provider's terms and privacy practices. A browser setting or third-party opt-out may not affect every technology used on the website, and changing a setting does not necessarily delete information already collected.
You can choose whether to allow optional cookies where a choice is available. If you decline optional cookies, we will seek to respect that preference for the relevant website functions. You may still see general advertising or content, but it may be less tailored to your interests. Your choice about cookies does not automatically withdraw other types of consent, such as consent relating to account communications or marketing messages.
Privacy, security and updates
Cookies are one part of the information used to operate and improve the website. We take reasonable steps to protect information against unauthorised access, loss, misuse, alteration or disclosure. Access to information may be limited to people or service providers who need it for an appropriate business, technical, security or legal purpose.
We may use service providers to host, maintain, analyse, secure or support parts of the website. Where a service provider processes information on our behalf, it is expected to handle that information in accordance with appropriate instructions and safeguards. Some providers may process information outside Australia. Further information about the handling of personal information, including applicable rights and choices, is set out in our Privacy Policy.
We may change this Cookies Policy from time to time. Changes may be made to reflect updates to the website, the technologies we use, our business processes or legal and regulatory expectations. When changes are made, the updated version will be published on this page and the effective date may be updated where appropriate. You should review this page periodically so you remain aware of how cookies are used.
Questions about this policy
If you have a question about this Cookies Policy or the way cookie preferences operate, please use the support or contact options made available through the Slotsgem Casino website. When raising a question, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required for optional technologies, we will seek consent through the available website controls.
